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Explain any four… (Class 12 Business Studies 2026, Q32b)

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Business StudiesCBSE Class 12 · Board exam 2026, set 66/5/1 · 6 marks · Long answer

CBSE Class 12 Business Studies 2026: question 32(b)

Set in the CBSE Class 12 board exam of 2026, paper 66/5/1, section B, question 32(b), for 6 marks. Try it first; the hints and our step-by-step solution are below.

Q32(b) · 6 marks · Long answerDirecting

Explain any four psychological barriers of communication.

Source: official question paper from cbse.gov.in (PDF). See it in the full 2026 board paper, set 66/5/1.

Hints

Open one hint at a time and try again before the next.

Hint 1

Psychological barriers arise in the minds of sender and receiver.

Hint 2

Judging too early is one of them.

Step-by-step solution

Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.

  1. Premature evaluation: The receiver judges the message before the sender completes it, due to pre-conceived notions or prejudice.

    1½ marks

  2. Lack of attention: A preoccupied receiver does not listen to the message.

    1½ marks

  3. Loss by transmission and poor retention: Messages lose accuracy as they pass through levels, and inattentive people cannot retain information for long.

    1½ marks

  4. Distrust: If sender and receiver do not trust each other, they cannot understand the message in its original sense.

    1½ marks

Answer: Premature evaluation, lack of attention, loss by transmission and poor retention, distrust.

Where the marks are

  • Each barrier: ½ naming + 1 explanation

Revise the chapter

Practise this chapterBoard-style questions from Directing, one at a time, marked against the answer key and marking points.Back to the full paper2026 board paper, set 66/5/1: every question, by section.

The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.