CBSE Class 12 Business Studies 2026: question 20
Set in the CBSE Class 12 board exam of 2026, paper 66/1/1, section A, question 20, for 1 mark. Try it first; the hints and our step-by-step solution are below.
Q20 · 1 mark · MCQDirecting
Which of the following is NOT an organisational barrier to communication ?
- (A)Status
- (B)Organisational facilities
- (C)Lack of proper incentives
- (D)Rules and regulations
Source: official question paper from cbse.gov.in (PDF). See it in the full 2026 board paper, set 66/1/1.
Hints
Open one hint at a time and try again before the next.
Hint 1
Group the barriers: semantic, psychological, organisational, personal.
Hint 2
Incentives affect the individual's willingness to communicate.
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
Status, organisational facilities and rules and regulations are organisational barriers.
- 1 mark
Lack of proper incentives is a personal barrier, so it is NOT an organisational barrier. Option (C).
Answer: (C) Lack of proper incentives
Where the marks are
- Lack of incentives is a personal barrier (1 mark)
Revise the chapter
- Chapter: Directing (notes, formulas, where marks are lost and every past question)
- Topic: Barriers to Effective Communication
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The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.