CBSE Class 12 Business Studies: chapter-wise study guide

Nature and Significance of Management

• Concept and Characteristics of Management
• Importance of Management
• Coordination in Management

Principles of Management

• Nature and Significance of Principles of Management
• Fayol's 14 Principles of Management
• Taylor's Techniques of Scientific Management

Business Environment

• Concept and Features of Business Environment
• Importance of Business Environment
• Dimensions of Business Environment

Includes demonetisation (concept and features); the impact of the 1991 LPG policy changes on business is not in the syllabus.

Planning

• Importance of Planning
• Planning Process
• Types of Plans: Single Use and Standing Plans

Organising

• Functional and Divisional Structure
• Delegation of Authority
• Decentralisation

Staffing

• Sources of Recruitment
• Selection Process
• Training and Development

Directing

• Motivation: Maslow's Hierarchy and Incentives
• Leadership Styles
• Barriers to Effective Communication

Qualities of a good leader are not in the syllabus.

Controlling

• Importance of Controlling
• Relationship between Planning and Controlling
• Process of Controlling

Techniques of controlling are not in the syllabus.

Financial Management

• Dividend Decision
• Capital Structure and Financing Decision
• Fixed and Working Capital

Financial Markets

• Money Market and Capital Market
• Stock Exchange: Functions and Trading Procedure
• SEBI: Objectives and Functions

Assessed in the board exam but not in the current NCERT book (dropped in 2022); study it from the CBSE syllabus topics.

Marketing

• Marketing Mix
• Factors Determining Price
• Physical Distribution

Consumer Protection

• Consumer Rights and Responsibilities
• Redressal Machinery under the Consumer Protection Act, 2019
• Remedies Available to Consumers

Based on the Consumer Protection Act, 2019.