Skip to content

Ritika wanted to buy… (Class 12 Business Studies 2026, Q1)

questionbuddy.in/q/cbse-12-business-studies-2026-66-1-1-q1-ritika-wanted-buy-new-washing

Business StudiesCBSE Class 12 · Board exam 2026, set 66/1/1 · 1 mark · MCQ

CBSE Class 12 Business Studies 2026: question 1

Set in the CBSE Class 12 board exam of 2026, paper 66/1/1, section A, question 1, for 1 mark. Try it first; the hints and our step-by-step solution are below.

Q1 · 1 mark · MCQCompetency-basedConsumer Protection

Ritika wanted to buy a new washing machine. She visited 'Elec Duniya', a large electronics store. She saw there many different brands and models on display like KM, Neo, Unipool, INH etc.

The salesperson at the store explained the differences in quality, brand reputation and prices of different washing machines. Ritika could now compare fully automatic, semi-automatic, top load and front load washing machines. The salesperson encouraged her to take her time, check different brands and resolve her queries. Ritika also went to another shop nearby to compare prices and features of different washing machines.

After comparing all the available options, Ritika chose a 'Neo' front load washing machine because it offered the best features within her budget.

The consumer right exercised by Ritika in the above case is :

  1. (A)Right to be heard
  2. (B)Right to be assured
  3. (C)Right to consumer education
  4. (D)Right to seek redressal

Source: official question paper from cbse.gov.in (PDF). See it in the full 2026 board paper, set 66/1/1.

Hints

Open one hint at a time and try again before the next.

Hint 1

She compared many brands before choosing.

Hint 2

Which right in the 2019 Act covers access to a variety of goods at competitive prices?

Step-by-step solution

Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.

  1. Ritika had access to many brands and models at competitive prices, compared them in two shops and then chose the one that suited her budget.

  2. Under the Consumer Protection Act, 2019, the right to be assured, wherever possible, of access to a variety of goods at competitive prices is the right she exercised (traditionally called the right to choose). Option (B).

    1 mark

Answer: (B) Right to be assured

Where the marks are

  • Access to a variety of goods at competitive prices (1 mark)

Revise the chapter

Practise this chapterBoard-style questions from Consumer Protection, one at a time, marked against the answer key and marking points.Back to the full paper2026 board paper, set 66/1/1: every question, by section.

The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.