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Who is a consum… (Class 12 Business Studies SQP 2026-27, Q8)

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Business StudiesCBSE Class 12 · Sample paper, session 2026-27 · 1 mark · MCQ

CBSE Class 12 Business Studies sample paper 2026-27: question 8

From the official CBSE sample question paper for 2026-27, section A, question 8, for 1 mark. Try it first; the hints and our step-by-step solution are below.

Q8 · 1 mark · MCQConsumer Protection

Who is a consumer under the Consumer Protection Act, 2019?

  1. (A)It includes any user of such goods or beneficiary of services if such use is made with the disapproval of the buyer.
  2. (B)It applies to online transactions only which are made through electronic means or by teleshopping or direct selling or multilevel marketing.
  3. (C)Any person who obtains goods or avails services for resale or commercial purpose.
  4. (D)A person who buys any goods or avails services for a consideration, which has been paid or promised, or partly paid and partly promised, or under any scheme of deferred payment.

Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2026-27.

Hints

Open one hint at a time and try again before the next.

Hint 1

Is a buyer for resale a consumer?

Hint 2

Use is covered only with the buyer's approval.

Step-by-step solution

Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.

  1. Under the Consumer Protection Act, 2019 a person who buys for resale or a commercial purpose is not a consumer, use with the buyer's disapproval is excluded, and online buyers are included but the Act is not limited to them.

  2. A consumer is a person who buys goods or avails services for a consideration paid, promised, partly paid and partly promised, or under a deferred payment scheme. Option (D).

    1 mark

Answer: (D) A person who buys any goods or avails services for a consideration, which has been paid or promised, or partly paid and partly promised, or under any scheme of deferred payment.

Where the marks are

  • Definition of consumer under the CPA, 2019 (1 mark)

Revise the chapter

Practise this chapterBoard-style questions from Consumer Protection, one at a time, marked against the answer key and marking points.Back to the full paperSample paper 2026-27: every question, by section.

The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.