CBSE Class 12 Business Studies sample paper 2026-27: question 28(B)
From the official CBSE sample question paper for 2026-27, section A, question 28(B), for 4 marks. Try it first; the hints and our step-by-step solution are below.
Q28(B) · 4 marks · Short answerDirecting
'Maslow's Need Hierarchy Theory of Motivation is based on human needs. He felt that within every human being, there exists a hierarchy of needs'
a) Define the term motivation.
b) Explain any two needs of human beings that according to Maslow formed part of the hierarchy.
Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2026-27.
Hints
Open one hint at a time and try again before the next.
Hint 1
Maslow listed five needs from the most basic to the highest.
Hint 2
Which needs does a basic salary meet?
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
- 1 mark
a) Motivation is the process of inducing subordinates to act in a desired manner to achieve organisational goals.
- 1½ marks
b) Basic physiological needs: The most basic needs such as food, shelter and sleep; in an organisation, basic salary satisfies them.
- 1½ marks
Safety / security needs: Protection from physical and emotional harm, such as job security, stable income and pension. (Also: belonging, esteem and self-actualisation needs.)
Answer: a) Motivation: inducing people to act in a desired way towards goals. b) Any two of physiological, safety, belonging, esteem and self-actualisation needs.
Where the marks are
- a) Meaning (1)
- b) Each need: ½ heading + 1 explanation
Revise the chapter
- Chapter: Directing (notes, formulas, where marks are lost and every past question)
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