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Business StudiesCBSE Class 12 · Sample paper, session 2026-27 · 4 marks · Short answer

CBSE Class 12 Business Studies sample paper 2026-27: question 28(B)

From the official CBSE sample question paper for 2026-27, section A, question 28(B), for 4 marks. Try it first; the hints and our step-by-step solution are below.

Q28(B) · 4 marks · Short answerDirecting

'Maslow's Need Hierarchy Theory of Motivation is based on human needs. He felt that within every human being, there exists a hierarchy of needs'
a) Define the term motivation.
b) Explain any two needs of human beings that according to Maslow formed part of the hierarchy.

Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2026-27.

Hints

Open one hint at a time and try again before the next.

Hint 1

Maslow listed five needs from the most basic to the highest.

Hint 2

Which needs does a basic salary meet?

Step-by-step solution

Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.

  1. a) Motivation is the process of inducing subordinates to act in a desired manner to achieve organisational goals.

    1 mark
  2. b) Basic physiological needs: The most basic needs such as food, shelter and sleep; in an organisation, basic salary satisfies them.

    1½ marks
  3. Safety / security needs: Protection from physical and emotional harm, such as job security, stable income and pension. (Also: belonging, esteem and self-actualisation needs.)

    1½ marks

Answer: a) Motivation: inducing people to act in a desired way towards goals. b) Any two of physiological, safety, belonging, esteem and self-actualisation needs.

Where the marks are

  • a) Meaning (1)
  • b) Each need: ½ heading + 1 explanation

Revise the chapter

  • Chapter: Directing (notes, formulas, where marks are lost and every past question)

The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.