CBSE Class 12 Business Studies 2026: question 4(a)
Set in the CBSE Class 12 board exam of 2026, paper 66/1/1, section A, question 4(a), for 1 mark. Try it first; the hints and our step-by-step solution are below.
Q4(a) · 1 mark · MCQCompetency-basedDirecting
Identify the element of communication process from the above picture :
- (A)Feedback
- (B)Media
- (C)Noise
- (D)Decoding
Figure in the paper: Picture of a man in a suit shouting through a megaphone at another man who covers his ears with his hands and looks distressed; jagged zigzag lines and a speech bubble with symbols (!, *, %, +, x) indicate harsh noise. See it in the official paper.
Source: official question paper from cbse.gov.in (PDF). See it in the full 2026 board paper, set 66/1/1.
Hints
Open one hint at a time and try again before the next.
Hint 1
What is stopping the listener from receiving the message?
Hint 2
Feedback is the receiver's response, not a disturbance.
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
The picture shows a man shouting through a megaphone while the listener covers his ears; the harsh sound distorts the message.
- 1 mark
Any obstruction or hindrance to communication between sender and receiver is noise. Option (C).
Answer: (C) Noise
Where the marks are
- Disturbance in communication = noise (1 mark)
Revise the chapter
- Chapter: Directing (notes, formulas, where marks are lost and every past question)
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The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.