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Malini and… (Class 12 Business Studies SQP 2025-26, Q33)

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Business StudiesCBSE Class 12 · Sample paper, session 2025-26 · 6 marks · Long answer

CBSE Class 12 Business Studies sample paper 2025-26: question 33

From the official CBSE sample question paper for 2025-26, section D, question 33, for 6 marks. Try it first; the hints and our step-by-step solution are below.

Q33 · 6 marks · Long answerCompetency-basedOrganising

Malini and Shalini recently completed their web designing course from a reputed University in Mumbai. Malini opened her own website development company ’ Rapid Software Private Limited’ .In order to ensure a smooth flow of communication and better control over the operations of her business, she divided the entire work of a company into four departments i.e web designing, accounting, research and development and customer service. All departments are required to report to a coordinating head. The company became successful in the market as all operations were carried out with a high degree of specialisation.
Shalini joined a big group named Babylon.com,Inc. which offered a variety of services like Babylon Web Services, Babylon Prime, Babylon Retail. She was appointed as the head of Babylon Web Services division and was made responsible for the profit or loss of her service division. She was happy to take the responsibility as the division would function as an autonomous unit, thus enabling her to make faster decisions.

  1. (a).

    Identify the types of the framework within which managerial and operating tasks are performed, in the organisations, of which, Malini and Shalini were a part of.

    2 marks
  2. (b).

    Give any four differences between the frameworks identified above.

    4 marks

Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2025-26.

Hints

Open one hint at a time and try again before the next.

Hint 1

Departments by function or divisions by product?

Hint 2

Which structure duplicates resources?

Step-by-step solution

Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.

  1. a) Malini: functional structure (work grouped by functions under a coordinating head); Shalini: divisional structure (an autonomous product/service division responsible for its own profit).

    2 marks

  2. b) Formation: Functional: based on functions. Divisional: based on product lines, supported by functions.

    1 mark

  3. Specialisation: Functional: functional specialisation. Divisional: product specialisation.

    1 mark

  4. Responsibility: Functional: difficult to fix on a department. Divisional: easy to fix for performance.

    1 mark

  5. Cost: Functional: no duplication of functions, so economical. Divisional: duplication of resources, so costly. (Also: managerial development, coordination.)

    1 mark

Answer: a) Functional structure (Malini) and divisional structure (Shalini). b) Differences in formation, specialisation, responsibility and cost (also managerial development, coordination).

Where the marks are

  • a) Two structures: 1 mark each
  • b) Any four differences: 1 mark each

Revise the chapter

Practise this chapterBoard-style questions from Organising, one at a time, marked against the answer key and marking points.Back to the full paperSample paper 2025-26: every question, by section.

The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.