CBSE Class 12 Business Studies sample paper 2024-25: question 2
From the official CBSE sample question paper for 2024-25, section A, question 2, for 1 mark. Try it first; the hints and our step-by-step solution are below.
Q2 · 1 mark · MCQCompetency-basedOrganising
Jasmine Ahluwalia is the manager of an artefacts museum's marketing team, responsible for promoting exhibitions and events. In the previous season, she defined the total work of managing the events into graphic designing, registration inquiries, bill payments, etc, in order to facilitate specialisation. However, instead of allocating work, she had assigned each team member the full responsibility of managing the promotion of an entire event. Inspite of holding regular team meetings to take feedback, Jasmine found problems throughout the events season in the quality of graphic design, registration inquiry, bill payments, etc,.
For the upcoming events season, Jasmine has decided to divide these responsibilities on the basis of her observation of the areas in which the individual team members have excelled in the previous season and allocate the roles based on their skills and competencies.
Identify the step in the organising process which was not properly performed in the previous season but has been duly performed for the upcoming season.
- (A)Identification and division of work
- (B)Establishing reporting relationships
- (C)Departmentalisation
- (D)Assignment of duties
Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2024-25.
Hints
Open one hint at a time and try again before the next.
Hint 1
Was the problem in dividing the work or in giving it to the right person?
Hint 2
Which step matches the job with the person's skills?
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
Last season the work was divided, but each member was given an entire event instead of the activities matching his or her skills, so quality suffered.
- 1 mark
This season roles are allotted according to each member's skills and competencies: assignment of duties is now done properly. Option (D).
Answer: (D) Assignment of duties
Where the marks are
- Matching jobs to skills (1 mark)
Revise the chapter
- Chapter: Organising (notes, formulas, where marks are lost and every past question)
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