CBSE Class 12 Business Studies sample paper 2025-26: question 29
From the official CBSE sample question paper for 2025-26, section C, question 29, for 4 marks. Try it first; the hints and our step-by-step solution are below.
Q29 · 4 marks · Short answerCompetency-basedPrinciples of Management
The Factory Manager of Manik Steel Plant, Mussadi Lal was in dilemma over workers shirking work. It was becoming difficult for him to identify the workers who sometimes faked illness to skip work and on various other times, intentionally wasted time, which led to underutilisation of resources. The job of the workers was complex and intricate. He discussed the problem with one of his retired friends, Kantilal, who suggested him to appoint eight supervisors who would be specialists in their own fields and would be assigned work according to his/her qualities. Identify and explain the technique of scientific management discussed above.
Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2025-26.
Hints
Open one hint at a time and try again before the next.
Hint 1
How many supervisors did Kantilal suggest?
Hint 2
Which Taylor technique separates planning from doing on the shop floor?
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
- 1 mark
Functional foremanship. Eight specialist supervisors, each assigned work matching his or her qualities, is Taylor's technique.
- 1 mark
It extends the separation of planning and execution down to the shop floor. Under the factory manager are a planning in-charge and a production in-charge.
- ½ mark
Planning in-charge: instruction card clerk (drafts instructions), route clerk (specifies the route of production), time and cost clerk (prepares time and cost sheets) and disciplinarian (ensures discipline).
- ½ mark
Production in-charge: speed boss (timely completion), gang boss (keeps machines and tools ready), repair boss (keeps them in working order) and inspector (checks quality).
- 1 mark
Each worker takes orders from these eight specialist foremen, so expert supervision checks shirking and wasted time.
Answer: Functional foremanship: eight specialist foremen, four under the planning in-charge and four under the production in-charge.
Where the marks are
- Identification (1)
- Explanation (3)
Revise the chapter
- Chapter: Principles of Management (notes, formulas, where marks are lost and every past question)
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