CBSE Class 12 Business Studies sample paper 2023-24: question 31(a)
From the official CBSE sample question paper for 2023-24, section D, question 31(a), for 6 marks. Try it first; the hints and our step-by-step solution are below.
Q31(a) · 6 marks · Long answerPrinciples of Management
1) Explain any two techniques of Scientific Management from the following:
a) Method study
b) Motion study
c) Time study
2) Differentiate between Unity of Command and Unity of Direction on any three basis.
Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2023-24.
Hints
Open one hint at a time and try again before the next.
Hint 1
Best way, best movements, standard time: which is which?
Hint 2
One boss vs one plan.
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
- 1½ marks
1) Method study: Finds the one best way of doing a job, covering every activity from procurement of raw materials to delivery, to minimise cost and maximise quality and customer satisfaction (process charts, operations research).
- 1½ marks
Time study: Fixes the standard time for a well-defined job by taking several readings with time-measuring devices; used to decide the number of workers, frame incentive schemes and determine labour cost. (Also: motion study, which eliminates unnecessary movements.)
- 1 mark
2) Meaning: Unity of command: one subordinate gets orders from and is responsible to only one superior. Unity of direction: each group of activities with the same objective has one head and one plan.
- 1 mark
Aim: Unity of command prevents dual subordination; unity of direction prevents overlapping of activities.
- 1 mark
Implications: Unity of command affects an individual employee; unity of direction affects the entire organisation.
Answer: 1) e.g. method study and time study. 2) Unity of command vs unity of direction differ in meaning, aim and implications.
Where the marks are
- 1) Two techniques: 1½ marks each
- 2) Three differences: 1 mark each
Revise the chapter
- Chapter: Principles of Management (notes, formulas, where marks are lost and every past question)
- Topic: Taylor's Techniques of Scientific Management
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