CBSE Class 12 Business Studies sample paper 2023-24: question 31(b)
From the official CBSE sample question paper for 2023-24, section D, question 31(b), for 6 marks. Try it first; the hints and our step-by-step solution are below.
Q31(b) · 6 marks · Long answerPrinciples of Management
1) Explain any two principles of Fayol from the following:
a) Discipline
b) Order
c) Initiative
2) Differentiate between contributions made by F.W.Taylor and Henry Fayol on any three basis.
Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2023-24.
Hints
Open one hint at a time and try again before the next.
Hint 1
"A place for everything" is which principle?
Hint 2
Where did each thinker work: top management or shop floor?
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
- 1½ marks
1) Discipline: Obedience to organisational rules and the employment agreement; it needs good superiors at all levels, clear and fair agreements and judicious penalties.
- 1½ marks
Order: "A place for everything and everything in its place": people and materials in the right place at the right time for maximum efficiency. (Also: initiative, encouraging workers to make and carry out improvement plans.)
- 1 mark
2) Perspective: Fayol: top level of management. Taylor: shop floor of a factory.
- 1 mark
Unity of command: Fayol: staunch proponent. Taylor: did not consider it important, since under functional foremanship a worker gets orders from eight specialists.
- 1 mark
Basis of formation: Fayol: personal experience. Taylor: observation and experimentation. (Also: applicability, focus, personality, expression.)
Answer: 1) e.g. discipline and order. 2) Fayol vs Taylor differ in perspective, unity of command and basis of formation (also applicability, focus, personality, expression).
Where the marks are
- 1) Two principles: 1½ marks each
- 2) Three differences: 1 mark each
Revise the chapter
- Chapter: Principles of Management (notes, formulas, where marks are lost and every past question)
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