CBSE Class 12 Business Studies sample paper 2024-25: question 16
From the official CBSE sample question paper for 2024-25, section A, question 16, for 1 mark. Try it first; the hints and our step-by-step solution are below.
Q16 · 1 mark · MCQConsumer Protection
Identify the incorrect statement with respect to Consumer Protection in India.
- (A)It not only includes educating consumers about their rights and responsibilities but also helps in getting their grievances redressed
- (B)It not only requires a judicial machinery for protecting the interest of consumers but also requires the consumers to get together and form themselves into Consumer associations for protection and promotion of their interests.
- (C)It is the moral duty of any business to take care of consumers' interest and avoid any form of exploitation.
- (D)The provisions of Consumer Protection Act came into force from 1981.
Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2024-25.
Hints
Open one hint at a time and try again before the next.
Hint 1
Which statement contains a fact you can check?
Hint 2
In which year was the first Consumer Protection Act passed?
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
A, B and C are correct statements about consumer protection: education plus redressal, judicial machinery plus consumer associations, and the moral duty of business.
- 1 mark
D is incorrect: the original Consumer Protection Act was passed in 1986 (now replaced by the 2019 Act), not 1981. Option (D).
Answer: (D) The provisions of Consumer Protection Act came into force from 1981.
Where the marks are
- Year of the Act (1 mark)
Revise the chapter
- Chapter: Consumer Protection (notes, formulas, where marks are lost and every past question)
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