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Business StudiesCBSE Class 12 · Sample paper, session 2024-25 · 1 mark · MCQ

CBSE Class 12 Business Studies sample paper 2024-25: question 16

From the official CBSE sample question paper for 2024-25, section A, question 16, for 1 mark. Try it first; the hints and our step-by-step solution are below.

Q16 · 1 mark · MCQConsumer Protection

Identify the incorrect statement with respect to Consumer Protection in India.

  1. (A)It not only includes educating consumers about their rights and responsibilities but also helps in getting their grievances redressed
  2. (B)It not only requires a judicial machinery for protecting the interest of consumers but also requires the consumers to get together and form themselves into Consumer associations for protection and promotion of their interests.
  3. (C)It is the moral duty of any business to take care of consumers' interest and avoid any form of exploitation.
  4. (D)The provisions of Consumer Protection Act came into force from 1981.

Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2024-25.

Hints

Open one hint at a time and try again before the next.

Hint 1

Which statement contains a fact you can check?

Hint 2

In which year was the first Consumer Protection Act passed?

Step-by-step solution

Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.

  1. A, B and C are correct statements about consumer protection: education plus redressal, judicial machinery plus consumer associations, and the moral duty of business.

  2. D is incorrect: the original Consumer Protection Act was passed in 1986 (now replaced by the 2019 Act), not 1981. Option (D).

    1 mark

Answer: (D) The provisions of Consumer Protection Act came into force from 1981.

Where the marks are

  • Year of the Act (1 mark)

Revise the chapter

The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.