CBSE Class 12 Business Studies sample paper 2023-24: question 18
From the official CBSE sample question paper for 2023-24, section A, question 18, for 1 mark. Try it first; the hints and our step-by-step solution are below.
Q18 · 1 mark · MCQMarketing
Match the following tools of promotion with their explanation and choose the correct option
| A. It is undertaken by some identified person /company who makes efforts and bears the cost of it. | 1 | Personal selling |
| B. It plays an important role at the awareness stage and develops product preferences with the aim of making sale. | 2 | Sales Promotion |
| C. It helps in managing public opinion and company's relation with the public on regular basis. | 3 | Advertising |
| D. It uses tools specifically designed to promote to customers, middlemen and to salespersons. | 4 | Public Relations |
- (A)A (3), B (1), C (4), D (2)
- (B)A (1), B (3), C (4), D (2)
- (C)A (2), B (3), C (4), D(1)
- (D)A (2), B (4), C (1), D (3)
Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2023-24.
Hints
Open one hint at a time and try again before the next.
Hint 1
Which tool has an identified sponsor?
Hint 2
Which tool manages public opinion?
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
Identified sponsor bearing the cost = advertising (A-3); awareness stage and product preference with the aim of a sale = personal selling (B-1).
- 1 mark
Managing public opinion and relations = public relations (C-4); tools aimed at customers, middlemen and salespersons = sales promotion (D-2). Option (A).
Answer: (A) A (3), B (1), C (4), D (2)
Where the marks are
- Matching promotion tools (1 mark)
Revise the chapter
- Chapter: Marketing (notes, formulas, where marks are lost and every past question)
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