CBSE Class 12 Business Studies 2026: question 33
Set in the CBSE Class 12 board exam of 2026, paper 66/5/1, section B, question 33, for 6 marks. Try it first; the hints and our step-by-step solution are below.
Q33 · 6 marks · Long answerCompetency-basedStaffing
‘Yummi Foods’, a fast-growing snacks chain has been in business for the last 13 years. Realising that there is a growing demand for nutritious food, the company planned to enter the healthy snacks segment. They decided to hire a Marketing Manager with an experience in this segment. For this, they gave an advertisement in a leading newspaper and received more than 200 applications.
The Human Resource Manager carefully went through all the application forms and removed the application forms of those applicants who did not meet the basic qualifications. Short introductory interactions were also held to filter out candidates who did not match the job requirements. The shortlisted candidates were then asked to take a test designed to measure their intelligence, personality traits, etc. Candidates who performed well in the test were invited for a formal in-depth conversation to be evaluated on their suitability for the job. A job offer was made to a candidate for the role of a Marketing Manager through an appointment letter mentioning the joining date.
But before the job offer was made, ‘Yummi Foods’ had performed three steps in the process of selection which are not mentioned above.
Identify and explain the steps.
Source: official question paper from cbse.gov.in (PDF). See it in the full 2026 board paper, set 66/5/1.
Hints
Open one hint at a time and try again before the next.
Hint 1
List the selection steps and tick the ones in the case.
Hint 2
Which steps lie between the interview and the job offer?
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
The case shows preliminary screening, selection tests, employment interview and job offer. The steps not mentioned are:
- 2 marks
Reference and background checks: Employers verify information and gain more about the applicant from references such as previous employers, teachers and known persons.
- 2 marks
Selection decision: The final choice among candidates who passed tests, interviews and reference checks, generally considering the views of the manager concerned.
- 2 marks
Medical examination: After the selection decision and before the job offer, the candidate undergoes a medical fitness test; the offer is made only if declared fit.
Answer: Reference and background checks, selection decision and medical examination.
Where the marks are
- Each step: ½ identification + 1½ explanation
Revise the chapter
- Chapter: Staffing (notes, formulas, where marks are lost and every past question)
- Topic: Selection Process
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