CBSE Class 12 Business Studies sample paper 2023-24: question 29
From the official CBSE sample question paper for 2023-24, section C, question 29, for 4 marks. Try it first; the hints and our step-by-step solution are below.
Q29 · 4 marks · Long answerCompetency-basedDirecting
Identify and state the various elements of communication highlighted in the following cases:
(i) Department 'A' has sent an encoded message to department 'B' through internet. What is the role of internet here?
(ii) Madhur is making gestures so that he can send a message to Ranbhir. What is Madhur doing here?
(iii) Ranbhir is trying to understand the message sent by Madhur by reading his gestures. What is Ranbhir doing here?
(iv) Kamesh picks up his phone and finds a message on it. He reads the message carefully. What is the role of Kamesh here?
Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2023-24.
Hints
Open one hint at a time and try again before the next.
Hint 1
Through what does a message travel?
Hint 2
Making symbols vs reading symbols.
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
- 1 mark
(i) Media: The internet is the channel or path through which the encoded message is sent to the receiver.
- 1 mark
(ii) Encoding: Madhur is converting his message into communication symbols, here gestures.
- 1 mark
(iii) Decoding: Ranbhir is converting the symbols back into the sender's meaning.
- 1 mark
(iv) Receiver: Kamesh is the person who receives the sender's communication.
Answer: (i) Media, (ii) encoding, (iii) decoding, (iv) receiver.
Where the marks are
- Each element: ½ identification + ½ statement
Revise the chapter
- Chapter: Directing (notes, formulas, where marks are lost and every past question)
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