CBSE Class 12 Business Studies 2026: question 3
Set in the CBSE Class 12 board exam of 2026, paper 66/1/1, section A, question 3, for 1 mark. Try it first; the hints and our step-by-step solution are below.
Q3 · 1 mark · MCQConsumer Protection
Read the following statements carefully :
Statement – I : Consumers should get together and form themselves into consumer associations for protection and promotion of their interests.
Statement – II : The Consumer Protection Act provides for setting up a two-tier enforcement machinery for the redressal of consumer grievances.
With reference to given statements, choose the correct alternative from the following :
- (A)Both the statements are true.
- (B)Both the statements are false.
- (C)Statement I is true, Statement II is false.
- (D)Statement I is false, Statement II is true.
Source: official question paper from cbse.gov.in (PDF). See it in the full 2026 board paper, set 66/1/1.
Hints
Open one hint at a time and try again before the next.
Hint 1
How many levels of Commissions are there?
Hint 2
Is forming consumer associations encouraged?
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
Statement I is true: consumers should form consumer associations to protect and promote their interests.
- 1 mark
Statement II is false: the Act provides a three-tier machinery (District, State and National Commissions), not two-tier. Option (C).
Answer: (C) Statement I is true, Statement II is false.
Where the marks are
- Three-tier machinery, not two-tier (1 mark)
Revise the chapter
- Chapter: Consumer Protection (notes, formulas, where marks are lost and every past question)
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The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.