CBSE Class 12 Business Studies 2026: question 8
Set in the CBSE Class 12 board exam of 2026, paper 66/1/1, section A, question 8, for 1 mark. Try it first; the hints and our step-by-step solution are below.
Q8 · 1 mark · MCQCompetency-basedConsumer Protection
Ravi purchased gold jewellery from a reputed jewellery store. He ensured that the jewellery had a hallmark which confirm its purity and authenticity. To avoid paying goods and services tax (GST) he asked the salesperson to write the gold weight and making charges on a slip of paper and hand over it to him.
Which of the following responsibilities of a consumer was not fulfilled by Ravi while purchasing jewellery ?
- (A)Be aware about various goods and services available in the market so that an intelligent and wise choice can be made.
- (B)Ask for a cash memo on purchase of goods and services.
- (C)Buy only standardized goods as they provide quality assurance.
- (D)Assert yourself to ensure that you get a fair deal.
Source: official question paper from cbse.gov.in (PDF). See it in the full 2026 board paper, set 66/1/1.
Hints
Open one hint at a time and try again before the next.
Hint 1
Which proof of purchase did Ravi avoid?
Hint 2
A hallmark shows he did buy standardised goods.
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
Ravi bought hallmarked jewellery (standardised goods) but avoided a proper bill to dodge GST.
- 1 mark
He failed the responsibility to ask for a cash memo on purchase of goods. Option (B).
Answer: (B) Ask for a cash memo on purchase of goods and services.
Where the marks are
- No proper bill taken (1 mark)
Revise the chapter
- Chapter: Consumer Protection (notes, formulas, where marks are lost and every past question)
- Topic: Consumer Rights and Responsibilities
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