CBSE Class 12 Business Studies sample paper 2025-26: question 25(B)
From the official CBSE sample question paper for 2025-26, section C, question 25(B), for 4 marks. Try it first; the hints and our step-by-step solution are below.
Q25(B) · 4 marks · Short answerMarketing
Explain two features of the following:
a. Personal selling
b. Advertising
Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2025-26.
Hints
Open one hint at a time and try again before the next.
Hint 1
Is there a face-to-face meeting in each?
Hint 2
Who pays for an advertisement?
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
- 1 mark
a) Personal form: Personal selling is a direct face-to-face, two-way dialogue between seller and buyer.
- 1 mark
Development of relationship: The salesperson builds personal relationships with prospects, which helps in making sales.
- 1 mark
b) Paid form: Advertising is paid communication: the sponsor bears the cost.
- 1 mark
Impersonality: There is no face-to-face contact; advertising is a monologue, not a dialogue. (Also: identified sponsor.)
Answer: Personal selling: personal form and development of relationship. Advertising: paid form and impersonality (also identified sponsor).
Where the marks are
- Two features each of personal selling and advertising: 1 mark each
Revise the chapter
- Chapter: Marketing (notes, formulas, where marks are lost and every past question)
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