CBSE Class 12 Business Studies sample paper 2024-25: question 22(B)
From the official CBSE sample question paper for 2024-25, section B, question 22(B), for 3 marks. Try it first; the hints and our step-by-step solution are below.
Q22(B) · 3 marks · Short answerDirecting
Explain the concept of communication. Give the meaning of formal and informal communication.
Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2024-25.
Hints
Open one hint at a time and try again before the next.
Hint 1
What must the sender and receiver reach?
Hint 2
Does the message follow the organisation chart?
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
- 1 mark
Communication is the process of exchanging information between two or more persons to reach a common understanding.
- 1 mark
Formal communication: Flows through the official channels designed in the organisation chart.
- 1 mark
Informal communication: Takes place without following the formal lines of communication (the grapevine).
Answer: Communication is exchange of information for common understanding; formal communication follows official channels, informal communication does not.
Where the marks are
- Concept, formal and informal: 1 mark each
Revise the chapter
- Chapter: Directing (notes, formulas, where marks are lost and every past question)
- Topic: Barriers to Effective Communication
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The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.