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Hitesh started a… (Class 12 Business Studies 2026, Q29)

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Business StudiesCBSE Class 12 · Board exam 2026, set 66/5/1 · 4 marks · Long answer

CBSE Class 12 Business Studies 2026: question 29

Set in the CBSE Class 12 board exam of 2026, paper 66/5/1, section B, question 29, for 4 marks. Try it first; the hints and our step-by-step solution are below.

Q29 · 4 marks · Long answerCompetency-basedPrinciples of Management

Hitesh started a garment manufacturing company recently. However, he soon began facing several problems like targets not met, conflicts among managers, high labour turnover, etc. He hired a management consultant to find out what was going wrong. The consultant conducted investigations and gave the following observations :
(i) In Production Department, workers were receiving instructions from both, the Production Manager and the Marketing Manager. As a result, there was a lot of confusion regarding tasks to be done.
(ii) Promotions were given only to women employees. Other employees did not get equal opportunities in the company to rise.

Identify and explain the two principles of management given by Fayol which are not being followed in Hitesh’s company.

Source: official question paper from cbse.gov.in (PDF). See it in the full 2026 board paper, set 66/5/1.

Hints

Open one hint at a time and try again before the next.

Hint 1

Two bosses for one worker breaks which principle?

Hint 2

Discrimination in promotion breaks which principle?

Step-by-step solution

Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.

  1. (i) Unity of command: Identified from workers receiving orders from both the production and marketing managers.

    ½ mark

  2. Each employee should receive orders from, and be responsible to, only one superior; this prevents confusion about tasks.

    1½ marks

  3. (ii) Equity: Identified from promotions given only to women employees.

    ½ mark

  4. There should be no discrimination on grounds of sex, religion, language, caste, belief or nationality; managers should treat workers with kindliness and justice to win loyalty.

    1½ marks

Answer: Unity of command and equity are not being followed.

Where the marks are

  • Each principle: ½ identification + 1½ explanation

Revise the chapter

Practise this chapterBoard-style questions from Principles of Management, one at a time, marked against the answer key and marking points.Back to the full paper2026 board paper, set 66/5/1: every question, by section.

The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.