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Rajiv was on the… (Class 12 Business Studies 2026, Q28)

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Business StudiesCBSE Class 12 · Board exam 2026, set 66/1/1 · 4 marks · Long answer

CBSE Class 12 Business Studies 2026: question 28

Set in the CBSE Class 12 board exam of 2026, paper 66/1/1, section C, question 28, for 4 marks. Try it first; the hints and our step-by-step solution are below.

Q28 · 4 marks · Long answerCompetency-basedPrinciples of Management

Rajiv was on the board of directors of 'Tako Solutions', a software development company and 'Sabka Mart Retail', a large supermarket chain. He wanted to apply management principles in both the companies to improve efficiency and profitability.

He knew that management principles can be applied as much to 'Tako Solutions' as to 'Sabka Mart Retail' though the extent to which the principles can be applied will differ, because the nature of work, scale of operations and business activities in a software firm and a supermarket chain are not the same.

Rajiv also knew that the management principles would not provide readymade solutions because real world situations faced by the two companies were very complex and dynamic. Still, he believed that even small guidelines could help in solving many problems and will improve the way both companies worked.

Identify and explain the two points that highlight the nature of principles of management, in the above case.

Source: official question paper from cbse.gov.in (PDF). See it in the full 2026 board paper, set 66/1/1.

Hints

Open one hint at a time and try again before the next.

Hint 1

Same principles, two very different firms.

Hint 2

No "readymade solutions" points to which feature?

Step-by-step solution

Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.

  1. Universal applicability: The principles apply to all kinds of organisations (here a software firm and a supermarket chain), though the extent of application differs with the nature of work and scale of operations.

    2 marks

  2. General guidelines: Principles are guidelines to action, not readymade solutions, because real situations are complex and dynamic; still, even a small guideline helps solve problems.

    2 marks

Answer: Universal applicability and general guidelines.

Where the marks are

  • Each point: ½ identification + 1½ explanation

Revise the chapter

Practise this chapterBoard-style questions from Principles of Management, one at a time, marked against the answer key and marking points.Back to the full paper2026 board paper, set 66/1/1: every question, by section.

The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.