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'Sheetal Cosmetics… (Class 12 Business Studies 2026, Q25)

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Business StudiesCBSE Class 12 · Board exam 2026, set 66/1/1 · 4 marks · Long answer

CBSE Class 12 Business Studies 2026: question 25

Set in the CBSE Class 12 board exam of 2026, paper 66/1/1, section C, question 25, for 4 marks. Try it first; the hints and our step-by-step solution are below.

Q25 · 4 marks · Long answerCompetency-basedOrganising

'Sheetal Cosmetics Ltd.', is a fast growing beauty and skin care company known for its innovative products and aggressive market expansion. As the company increased its marketing activities like new product launches, accelerated advertising campaigns, social media promotions and influencer collaborations etc., the workload of the marketing department grew sharply. Despite working long hours, the marketing manager Arjun couldn't give adequate attention to strategic planning and high impact decisions as minor operational issues began consuming most of his time. Noticing this, the Chief Executive Officer (CEO) advised Arjun that it was now impractical for him to handle the entire volume of work alone, so he should allow his subordinates to take up routine tasks. This would not only help him manage his time better but also satisfy the subordinate's need for recognition. This will also provide opportunities to the subordinates to develop and exercise initiative.

  1. (i)

    Identify the concept suggested by CEO that will help Arjun to manage volume of work effectively.

    1 mark
  2. (ii)

    State any three points of importance of the concept identified in (i) above.

    3 marks

Source: official question paper from cbse.gov.in (PDF). See it in the full 2026 board paper, set 66/1/1.

Hints

Open one hint at a time and try again before the next.

Hint 1

Passing routine tasks to subordinates is which concept?

Hint 2

Think about the manager, the subordinate and the firm.

Step-by-step solution

Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.

  1. (i) The concept is Delegation (of authority).

    1 mark

  2. (ii) Effective management: Managers are freed from routine work to concentrate on important matters.

    1 mark

  3. Employee development: Subordinates use their talent and develop for higher positions.

    1 mark

  4. Motivation of employees: Entrusting a task shows trust and builds commitment and recognition. (Also: facilitates growth, basis of management hierarchy, better coordination.)

    1 mark

Answer: (i) Delegation. (ii) Any three: effective management, employee development, motivation, growth, basis of hierarchy, better coordination.

Where the marks are

  • (i) Naming the concept (1)
  • (ii) Any three points, 1 each

Revise the chapter

Practise this chapterBoard-style questions from Organising, one at a time, marked against the answer key and marking points.Back to the full paper2026 board paper, set 66/1/1: every question, by section.

The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.