CBSE Class 12 Business Studies 2026: question 2
Set in the CBSE Class 12 board exam of 2026, paper 66/1/1, section A, question 2, for 1 mark. Try it first; the hints and our step-by-step solution are below.
Q2 · 1 mark · MCQCompetency-basedPrinciples of Management
The workers in Alpha manufacturing company were using traditional methods for production of metal parts. Since no standard procedure existed, workers relied on personal experience and guess work. As a result, productivity in the assembly line began to decline.
To improve productivity, the company hired a consultant specializing in scientific management. The consultant explained that there was only one best method to maximize efficiency and this method could be developed through proper study and analysis. He emphasized that the scientific method should replace the old method, that the workers were using.
So, to develop the scientific method, the consultant carefully investigated the traditional methods through work-study and by unifying the best practices, he developed a standard method that would be followed by everyone in the organization.
After applying scientific method, there was a three fold increase in productivity within six months.
The principle of scientific management which helped the company in increasing the productivity was :
- (A)Science, not Rule of Thumb
- (B)Harmony, Not Discord
- (C)Cooperation, Not Individualism
- (D)Development of Each and Every Person to His or Her Greatest Efficiency and Prosperity
Source: official question paper from cbse.gov.in (PDF). See it in the full 2026 board paper, set 66/1/1.
Hints
Open one hint at a time and try again before the next.
Hint 1
What did the workers rely on before the consultant came?
Hint 2
Which Taylor principle is about the "one best way"?
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
Guesswork was replaced by one best method developed through work-study and standardised for everyone.
- 1 mark
Replacing guesswork with a scientifically developed method is Science, not Rule of Thumb. Option (A).
Answer: (A) Science, not Rule of Thumb
Where the marks are
- One best method replaces guesswork (1 mark)
Revise the chapter
- Chapter: Principles of Management (notes, formulas, where marks are lost and every past question)
- Topic: Taylor's Techniques of Scientific Management
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