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Mr Pankaj… (Class 12 Business Studies SQP 2025-26, Q32)

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Business StudiesCBSE Class 12 · Sample paper, session 2025-26 · 6 marks · Long answer

CBSE Class 12 Business Studies sample paper 2025-26: question 32

From the official CBSE sample question paper for 2025-26, section D, question 32, for 6 marks. Try it first; the hints and our step-by-step solution are below.

Q32 · 6 marks · Long answerCompetency-basedDirecting

Mr Pankaj Kumar is working as the Human Resource Manager in Alankaar Fabrics Limited heading a team of fifteen people in his department. He has played a key role in the success of his organisation by maintaining good interpersonal relations with his subordinates and influencing their behaviour. The subordinates willingly cooperate with him and his working style to increase the output of the organisation.

  1. a)

    Identify and explain the element involved in one of the functions of management discussed in the above case.

    2 marks
  2. b)

    State any four features of the element identified in part a).

    4 marks

Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2025-26.

Hints

Open one hint at a time and try again before the next.

Hint 1

Influencing behaviour so that people cooperate willingly is which element of directing?

Hint 2

Features: influence, behaviour, relations, goals, continuity.

Step-by-step solution

Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.

  1. a) Leadership, an element of directing: the process of influencing the behaviour of people so that they strive voluntarily towards organisational goals.

    2 marks

  2. b) Ability to influence others: Leadership is the ability of a person to influence others.

    1 mark

  3. Brings change in behaviour: It tries to change the behaviour of others.

    1 mark

  4. Interpersonal relations: It shows the relationship between the leader and the followers.

    1 mark

  5. Achievement of common goals: It is exercised to achieve the common goals of the organisation. (Also: it is a continuous process.)

    1 mark

Answer: a) Leadership. b) Ability to influence, change in behaviour, interpersonal relations, achievement of common goals (also continuous process).

Where the marks are

  • a) Identification (1) + explanation (1)
  • b) Any four features: 1 mark each

Revise the chapter

Practise this chapterBoard-style questions from Directing, one at a time, marked against the answer key and marking points.Back to the full paperSample paper 2025-26: every question, by section.

The question is transcribed from the official paper; figures are described in words. The solution, hints and chapter tag are ours. Spotted an error? Write tosupport@questionbuddy.in.