CBSE Class 12 Business Studies sample paper 2024-25: question 25
From the official CBSE sample question paper for 2024-25, section C, question 25, for 4 marks. Try it first; the hints and our step-by-step solution are below.
Q25 · 4 marks · Case-basedCompetency-basedNature and Significance of Management
The General manager of a reputed organisation, Mr. Agastaya Lokhande, made the following announcement at the Annual General Meeting of the company- "When we think of a brand, we think of reputation, but the reputation is made or broken by the quality of products and customer representation. If people are miserable, they can't give their best work and the brand suffers. On the contrary, positive results can be observed if there is job satisfaction, effective and efficient functioning."
- (I)1 mark
Identify and explain the feature of management discussed by Mr Agastaya in his announcement.
- (II)3 marks
Explain any three reasons that make management important to any organisation.
Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2024-25.
Hints
Open one hint at a time and try again before the next.
Hint 1
Can you see management? How do you know it is there?
Hint 2
Think of goals, efficiency and change.
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
- 1 mark
(I) Management is an intangible force. It cannot be seen, but its presence is felt in how the organisation functions: targets met, employees satisfied and order instead of chaos, as the GM says about job satisfaction and effective functioning.
- 1 mark
(II) Achieving group goals: Management gives a common direction to individual efforts towards the organisation's goals.
- 1 mark
Increases efficiency: Better planning, organising, staffing, directing and controlling reduce costs and raise productivity.
- 1 mark
Creates a dynamic organisation: It helps people adapt to change so the organisation keeps its competitive edge. (Also: achieving personal objectives, development of society.)
Answer: (I) Management is an intangible force. (II) It achieves group goals, increases efficiency and creates a dynamic organisation (also personal objectives, development of society).
Where the marks are
- (I) Identification ½ + explanation ½
- (II) Any three reasons: 1 mark each
Revise the chapter
- Chapter: Nature and Significance of Management (notes, formulas, where marks are lost and every past question)
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