CBSE Class 12 Business Studies sample paper 2023-24: question 12
From the official CBSE sample question paper for 2023-24, section A, question 12, for 1 mark. Try it first; the hints and our step-by-step solution are below.
Q12 · 1 mark · MCQCompetency-basedControlling
Some employees have been assigned the job of measuring the output in an objective and reliable way. They are applying different techniques for achieving this aim. Some of these are personal-observation, sample-checking etc. They are also keeping the units of measurement same as that of the units in the standards.
Name the step of 'Controlling process applicable in the above paragraph.
- (A)Analysing deviations
- (B)Comparing actual performance with standards.
- (C)Establishing standards.
- (D)Measurement of actual performance
Source: official sample paper from cbseacademic.nic.in (PDF). See it in the full Sample paper 2023-24.
Hints
Open one hint at a time and try again before the next.
Hint 1
Are they setting, measuring or comparing?
Hint 2
Same units as standards make the next step easier.
Step-by-step solution
Each step shows the marks it earns, as an examiner would award them. Checked by an independent re-solve from the question paper.
Employees measure output objectively, using personal observation and sample checking, in the same units as the standards.
- 1 mark
This is measurement of actual performance. Option (D).
Answer: (D) Measurement of actual performance
Where the marks are
- Measuring output by observation and sampling (1 mark)
Revise the chapter
- Chapter: Controlling (notes, formulas, where marks are lost and every past question)
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